Dnata Schweiz

Offene Stellen

dnata is an international provider of ground handling services present in 131 airports across 84 countries with its head office in Dubai. dnata Switzerland has been providing ground handling services at the international airports of Zurich and Geneva for over 50 years.

For our Passenger Services department we are looking for

Check-In Agents (m/f) on an auxiliary basis with Mandarin knowledge

Your main responsibilities:
• Welcome passengers as they arrive at counter
• Check in passengers in the system
• Make sure passengers have the right documents and visa
• Weighing passenger luggage and check in to the correct destination
• Issue meal vouchers to passengers of cancelled or delayed flights
• Make sure that all procedures are correctly followed
• Answering passenger inquiries

Your profile:
• Strong customer service orientation
• Availability for work on Mondays, Wednesdays and Saturdays between 07:30 and 12:00 (also on public holidays); Minimum requirement 8 shifts per month
• If interested, we could offer longer/additional shifts
• Fluent Mandarin and English speaking, German language skills are advantageous
• The job requires that the candidate works in a proactive manner and uses initiative to resolve discrepancies and unforeseen problems using set guidelines
• Computer literate

Should you be interested, please send your complete application file, by e-mail to:

dnata Switzerland AG, Personalabteilung, Postfach 103, 8058 Zürich-Flughafen 
T +41 43 815 8326, E zrh.jobs@dnata.ch